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One Communications will send out your order on the same day or next working day upon payment confirmation and expected the arrival of goods to your doorstep within 1-4 working days . However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.

Please kindly inform us if the items do not show up within the specific duration as mentioned.

The shipping fee charged only for one time shipment. One Communications shall not be liable for next shipment charges due to wrong information provided by customer or customer (recipient not at the shipping address during the delivery attempt). If there is any unclaimed parcel / return parcel to One Communications, and customer request to resend, customer should pay for the second/next postage charges.

One Communications shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Shipment tracking number will be recorded on your order invoice after the order has been processed for shipping. Please check your email for the tracking shipment ID. To track your order, please use the tracking shipment ID listed in your purchase order. Usually for delivery within Malaysia, we will deliver via Poslaju.